TWU FSI Negotiations Update – 01-20-2017

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Happy New Year!

We have just completed a two-day negotiating session held January 16th through 17th with Flight Services International (FSI) Management. FSI Flight Attendants Mary Funches, Nathan Keeling, and TWU International Vice President Thom McDaniel represented your Union. FSI was represented by Joni Ffrench and Ford & Harrison Attorney Ellen Ham. Your other two Negotiators, Lorinda Hunter and Brittney Todd were flying and unable to attend.

We are pleased we were able to finalize a Tentative Agreement (TA) on “Grievances” that, along with our already completed “Board of Adjustment” TA, provides FSI Flight Attendants with the due process they deserve in contractual and disciplinary matters. We have currently reached Tentative Agreements on:

  • Non-Discrimination
  • Leaves of Absence
  • Savings Clause
  • Grievance
  • Board of Adjustment

While we did not reach final agreement, we made considerable progress on “Furlough and Recall” and “Seniority,” which includes “Probation.” We expect to reach these additional Tentative Agreements quickly during our next session. We also presented an article on “Benefits” which includes “Retirement.” Articles that are currently on the table are:

  • Furlough and Recall
  • Seniority
  • Uniforms
  • Hours of Service
  • Attendance Policy
  • Benefits
  • Hostage, Internment, and Prisoner of War
  • Vacations
  • Home-Basing

In addition to scheduling two more negotiating sessions on February 28th – March 2nd and March 20th – 22nd, we have scheduled our Union Representative Training Session for Friday, February 3 at 1:00 PM CST. It will be conducted by telephone, so we hope as many people as possible will be able to participate. If you are interested in becoming a Base Representative for your Union, please sign up at

Recently, some of our Flight Attendants have commented that they have noticed a deterioration in working conditions since the Union has been voted in. We have addressed these concerns at the negotiating table (anonymously of course), and our proposals continue to address them directly. Whether dictated by the challenges to the FSI business model or deliberate action, please understand that one of the main reasons that we voted for a Union was to ensure consistent work rules and compensation guarantees. The only way we can achieve those objectives is by securing a legally binding contract that guarantees us due process.

First contracts usually take longer to negotiate, but we are continuing to press forward, and we encourage you to share your concerns so that we may address them. Please report any FSI issues to your NT at, and you will get a response. You can also use the TWU FSI Reporting Form to submit a narrative and any supporting evidence. We will conduct a survey in the near future to get your feedback on a fair attendance policy, and we look forward to your feedback.

Finally, we have requested the opportunity to address our New Hire classes during training, but FSI Management has refused our request. It is very important that we keep our New Hire Flight Attendants informed and involved in our Union. If you fly with any New Hires, please encourage them to sign up to receive updates at You can print this information card to give to them. You may also download and print this card, ask them to fill it out, take a picture of it with your phone, and send it to us at As always, their information will be kept confidential.

Thank you for your support as we build our Union and negotiate our historic first contract.